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Privacy Policy

Privacy Policy and GDPR
 The General Data Protection Regulation (GDPR) - Law No. 13.709/2018, provides for the processing of personal data, including in digital media, by a natural person or by a legal entity governed by public or private law, and aims to protect the fundamental rights of freedom and privacy and the free development of the natural person's personality. The GDPR was amended by Law No. 13.853/2019 and regulated by Decree No. 10.046/2019.
 
The general rules introduced by the GDPR are of national interest and must be observed by the Union, States, Federal District and Municipalities. The GDPR is national and general in nature, covering any and all operations involving data processing, not restricted to the relationship between citizens and government agencies or entities. By the way, it is much more comprehensive and will certainly cause a great impact on all companies or entities, whether public (public administration bodies and entities) or private, as long as they generate personal databases. Thus, the company that generates personal data base collected in the Brazilian territory for the economic purposes of its employees, outsourced workers, clients, patients, students, among other hypotheses, must comply with the GDPR.
 
The Data Protection Principles include requirements such as:
- The personal data collected must be processed in a fair, legal and transparent manner and must only be used in a reasonable manner that a person would expect.
- Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
- Personal data must not be kept longer than necessary to fulfill its purpose.
- Persons under the regulation of the GDPR have the right to access their personal data. They may also request a copy of their data and that it be updated, deleted, restricted or moved to another organization.
 
GDPR and K Tools
K Tools is committed to ensuring maximum data protection for our customers and therefore adheres to the Privacy Principles.
 What information do we collect
As with most websites on the Internet, simply by visiting this website you are providing us with certain information, including your IP address, the operating system on your computer and the browser you used to access our page. Our website automatically saves this basic information about your non-identifiable information.
In addition, like most websites, we may also use cookies.
 
Cookies and Other Technologies.
We may also collect and store any data you provide to us by filling out forms on our website or by email you provide during the registration process, such as your name and email address.
Some transactions between you and the Site may involve credit cards, debit cards, money orders and/or third-party payment services. In such transactions, we collect and save information relating to our business relationship with you, including your address, telephone number and other necessary information.
 
WE DO NOT COLLECT, MAINTAIN OR EVEN HAVE ACCESS TO ANY INFORMATION ON YOUR CREDIT OR DEBIT CARD.
 
Payments
We may offer paid products and/or services within the Service. In this case, we use third party service provision for payment processing (eg payment processors).
We will not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy. These payment processors adhere to standards defined by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
 
The payment processors we work with are:
Credit cards, debit cards, bank transfer and Paypal.
PayPal - Your Privacy Policy can be viewed
 at https://www.paypal.com/br/webapps/mpp/ua/privacy-full?locale.x=pt_BR
For other credit and debit companies, check the privacy policies next to your card brand or the name of your bank.
protecting your choices
If you're using Edge, Mozilla Firefox, or Google Chrome, you'll want to install the "Protect My Options" extension on the browser you're using to help maintain your opt-out options.
 
Remarketing
This website may use a Remarketing Tag to advertise online. This means that Google and other third-party providers may display our advertisements on the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based on your past visits. If you prefer Google not to use cookies, you should visit "Ad Manager Preferences" in this
address https://support.google.com/admanager/answer/7034411?hl=pt-BR
 
Disclosure to Third Parties
We use your information for activities necessary for the continued functionality of this website. For example, we may use your information to contact you about site changes, new products and services, promotions, conflict resolution, troubleshooting, and changes to the terms and conditions of use.
 
As a general rule, we do not provide your information to third parties without your express consent. However, there are some important exceptions to this rule described in the following paragraphs.
We may, at our discretion, provide your information to law enforcement or any government authorities in the event of investigations of fraud, intellectual property infringement, any other suspected illegal activity or matters that are legally binding on us.
 
Some government intelligence agencies have the technical ability to access data on our website without our consent, knowledge and/or cooperation. And even if we were aware of these intrusions, we do not have the authority to inform you of national security laws. Please keep these risks in mind before providing any information to us or any other website.
Although we do not disclose any personally identifiable information, we may disclose information associated with data about website visitors to advertisers or third parties for promotional and marketing purposes.
From time to time, we may use third party providers to provide services on our website. If a supplier has to collect your information, you will be notified. You will never be forced to provide any information to a third party provider against your will.

We restrict the ways in which third-party companies use your information to protect your privacy. They are not allowed to sell or give your information to others.
 
We may use the Personal Information we obtain about you to:
- Create and manage your account, provide our support, process payments and answer your questions;
- Manage account logs such as: login date, payment notifications, account status, platform usage;
- Communicate with you to verify your account and for informational and operational purposes such as account management, customer service or system maintenance, including periodically sending you service-related announcements;
- Tailor our platform (for example, we may use cookies and similar technologies to remember your preferences);
- Post your content, comments or messages on social media platforms;
- Provide personalized advertising, for K Tools services, via email;
- Aggregate your personal information for analytical purposes;
- Provide customer support;
- Operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing how the platform is being accessed and used; tracking website performance; debugging the platform; making it easier to use from our platform);
- Send you marketing communications about K Tools products, services, offers, programs and promotions.
- Ensure the security of our platform;
- Manage our customers, service providers and partner relationships;
- Enforce our contracts related to our services and our other legal rights, and
- Comply with applicable legal requirements, industry standards and our policies.
We may process your Personal Information for the above purposes when:
- You consent to the use of your Personal Information, for example we may try to obtain your consent to our uses of cookies or similar technologies, or to send you marketing communications.
- We need your personal information to provide services and products you have requested or to answer your questions,
- We have a legal obligation to use your personal information or
- We have a legitimate interest in using your personal information. In particular, we have a legitimate interest in using your Personal Information to ensure and improve the security, protection and performance of our platform, to anonymize Personal Information and to perform data analysis.
 
Your rights and choices
If you decide at any time that you no longer wish to receive such marketing communications, please follow the unsubscribe instructions provided in any such communications. You can also choose not to receive our commercial email by sending your request to us by email to support@ktools.info
 
Please be aware that even after you choose not to receive commercial messages from us, you will continue to receive administrative messages relating to the Service.
In certain jurisdictions, you have the right to request access to and receive information about the Personal Information we hold about you, to update and correct inaccuracies in your Personal Information, to restrict or refuse the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. These rights may be limited in some circumstances by local legal requirements. In addition to the above rights, you also have the right to file a complaint with a competent supervisory authority

Subject to applicable law.
Where required by law, we obtain your consent to the processing of certain Personal Information collected by cookies or similar technologies, or used to send direct marketing communications, or when we perform other processing activities for which consent may be required. If we rely on consent to the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do, it will not affect the legality of processing prior to your withdrawal of consent.
To update any changes to your preferences, ask us to remove your information from our email lists, delete your account or send a request to exercise your rights under applicable law, please contact us at suporte@ktools .info
 
Underaged
We do not provide services or sell products or services to minors or individuals under 18 years of age. Persons under 18 years of age may use this site only with a legal guardian or parental consent, or by providing legal documentation of their emancipation. Persons under 18 years of age must not place their personal information in any field or anywhere on this website.
 
Security - How We Protect Your Personal Information
We do our best to protect all user information as well as the privacy of your account. In addition to setting a strong password and taking necessary steps to prevent unauthorized access to your account, you should always be aware of the types of information transmitted to us. We cannot guarantee absolute security as the Internet is never completely secure. Unauthorized entries, network vulnerabilities, hardware/software failures and other external factors can compromise your personal information at any time. We use encryption to protect all confidential information online, and the servers that house your personally identifiable information are housed in a secure and controlled environment.
 
Retention of Personal Information
We will retain your personal information for as long as you are subscribed to an account, after your subscription ends, we will retain your personal information for as long as necessary to fulfill the purposes described in our Privacy Policy, unless a longer retention period is mandatory or permitted by law.
 
Access to your information and how to contact us
You can change, add or delete your personally identifiable information at any time by accessing your account settings. This includes, but is not limited to, your full name, email address, billing information, profile picture, etc. You may also contact us at support@ktools.info to correct, update or delete our record of your personally identifiable information.

You are always free to choose what information is disclosed to us. Please keep in mind, however, that certain features of our product and service will require user information. You may add, update or delete information you have disclosed to us by contacting us at any time.
 
This Knowledge Tools GDPR policy was updated in July 2021.